In case of an accident, contact local authorities first, then inform the Rentone Reservation Center.

Yes, you can rent a car on a daily or monthly basis. All transactions can be done via rentone.com.tr or through the Rentone Reservation Center.

No. Cars cannot be handed over without a deposit.

No. Both rental and deposit processes require a credit card in the name of the renter.

No. Only drivers listed in the rental agreement may drive the vehicle. Additional drivers are subject to an extra fee.

No. Cars rented from Rentone can only be used within Turkey.

Contact the Rentone Reservation Center to request a drop-off location change. Extra fees may apply.

The deposit is charged to your credit card and refunded within 7–14 days if no extra charges apply.

The vehicle must be returned with the same fuel level as at pickup. If returned with less fuel, the difference will be charged.

Toll charges and fines are deducted from the deposit. Any fines issued to the driver are billed accordingly.

Contact the Reservation Center or send an email to rez@rentone.com.tr to request a quote.

Renting a car from Rentone is very easy. Simply visit www.rentone.com.tr, select your travel dates and pickup location, and choose the vehicle that fits your needs in just a few steps. You can also make reservations by calling the Rentone Reservation Center at 0850 307 77 74 or by sending an email to rez@rentone.com.tr.

Services like GPS or child seats can be requested during reservation or vehicle pickup.

In addition to mandatory traffic insurance, optional coverages like Mini Damage, Personal Accident, and Third-Party Liability are offered.

Yes, a replacement vehicle is provided in case of breakdown or accident, in accordance with legal requirements. 

Yes. For 1–10 day rentals, the daily limit is 300 km. For 10–30 day rentals, the total limit is 3,000 km.

Choose your pickup/drop-off location, date, and time. Select vehicle segment, transmission, and fuel type. Enter driver information and complete payment via credit card.

All routine maintenance and inspections are handled by Rentone, except for user-related damage.

Prices may vary depending on the vehicle segment, brand/model, transmission type, fuel type, rental duration, additional services, seasonal demand, and availability.

You must be at least 23 years old and have held a valid Class B driver’s license for a minimum of 2 years.

A valid driver’s license, the renter’s credit card, an ID, and the reservation form are required. Additionally, your Findex credit score will be checked. The deposit amount will be charged to your credit card upon vehicle pickup.

A grace period of up to 2 hours is allowed. Otherwise, a full day’s rental fee is charged. Contact the Rentone Reservation Center if you expect delays.

It means returning the vehicle to a different location than the pickup point. Additional charges may apply depending on the distance.

To cancel or modify a reservation, call the Rentone Reservation Center or manage your booking via rentone.com.tr.

If you return the vehicle early, the charge is calculated based on the actual rental period. Refunds are processed within 7–14 days.

Immediately inform the Rentone Reservation Center and notify the police.

Stop the vehicle and contact the Rentone Reservation Center.

A report must be filled out, photos taken, and the Rentone Reservation Center must be contacted.

Credit card information is collected securely during the reservation and deposit stages.

The vehicle can be picked up from the Rentone office specified in your reservation confirmation.

We offer a wide range of vehicles in economy, mid-range, and luxury segments. SUV, sedan, and electric models are also available.

Motor Vehicle Tax (MTV) and other vehicle-related taxes are covered by Rentone.

All traffic fines are the responsibility of the renter. Fines sent to Rentone will be billed to the customer.