1) Data Controller
In accordance with the Personal Data Protection Law No. 6698 (“Law”), Rentone Otomotiv İnşaat Gıda Turizm San. ve Ltd. Şti. (“Company”), acting in the capacity of data controller, attaches importance to the protection of your personal data.
The purposes for which your personal data are processed by our Company are detailed below.
2) Purposes for Processing Personal Data
Your collected personal data may be processed by our Company, within the scope of the personal data processing conditions set forth in Articles 5 and 6 of the Law and for the purposes (“Purposes”) listed below, in order to carry out the necessary work by our business units to enable you to benefit from the products and services offered by our Company, to execute the related business processes, to conduct our commercial activities, and to ensure the legal, technical, and commercial-business security of our Company and the relevant persons who have a business relationship with our Company:
Execution of second-hand vehicle sales,
Ensuring that you benefit from our daily or monthly vehicle or tire rental services and receiving reservations or fulfilling cancellation requests within this scope,
Creation, monitoring, or cancellation of memberships related to our Company’s products and services,
Execution of vehicle spare parts and accessory sales,
Provision of vehicle protection services,
Fulfillment of after-sales support services,
Management of accounting and finance processes,
Conducting financial risk assessments of customers,
Receiving and evaluating requests and complaints,
Planning and execution of customer relationship management processes,
Monitoring and execution of legal affairs,
Fulfillment of requests from official authorities,
Execution of information security processes,
Conducting audit and ethics activities,
Planning and execution of customer satisfaction and corporate communication activities,
Carrying out raffles, campaigns, contests, promotions, or advertising activities,
If you have given your consent, customizing and recommending the products and services offered by our Company according to your preferences, usage habits, and needs, and planning and executing the necessary activities for the promotion of our Company.
3) To Whom and For What Purposes the Processed Personal Data May Be Transferred
Your collected personal data may be transferred, in line with the realization of the Purposes, to our business/solution partners, suppliers, legally authorized public institutions, and legally authorized private entities within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law.
4) Method and Legal Basis for Collecting Personal Data
Your personal data are collected by our Company electronically through our website, mobile applications, social media accounts, and email; and physically through cargo/mail, fax, and face-to-face meetings, in the event that you contact our Company within the scope of the sale or provision of our products or services. Your personal data are collected based on the legal grounds specified in Articles 5 and 6 of the Law, including the establishment or performance of a contract, fulfillment of legal obligations, establishment, exercise or protection of a right, and the legitimate interests of our Company, as well as your explicit consent for the customization and offering of our products and services according to your preferences and usage habits.
5) Rights of the Data Subject Listed in Article 11 of the Law
As a personal data owner, we inform you that you have the following rights pursuant to Article 11 of the Law:
To learn whether your personal data are processed,
To request information if your personal data have been processed,
To learn the purpose of processing your personal data and whether they are used in accordance with their purpose,
To know the third parties to whom your personal data are transferred domestically or abroad,
To request the correction of incomplete or inaccurate personal data and to request that the transaction carried out in this context be notified to third parties to whom the personal data have been transferred,
To request the deletion or destruction of personal data in the event that the reasons requiring their processing cease to exist, even though they have been processed in accordance with the Law and other relevant legal provisions, and to request that the transaction carried out in this context be notified to third parties to whom the personal data have been transferred,
To object to the emergence of a result against you by means of analysis of processed data exclusively through automated systems,
To request compensation for damages in case you suffer damage due to unlawful processing of your personal data.
You may submit your applications regarding the above-listed rights to our Company by sending an email to rez@rentone.com.tr with the subject line “Data Subject Application.” Depending on the nature of your request, your application will be concluded free of charge as soon as possible and no later than twenty (20) business days; however, if the process requires additional costs, a fee may be charged in accordance with the tariff determined by the Personal Data Protection Board.